Your AI shopping
assistant, trained
on your store

AI Chat that knows your business

Every visitor comes to your website with a question, a hesitation, or a purchase in mind. The difference between a missed opportunity and a completed order often comes down to one conversation. owni.chat helps you make every conversation count by combining an AI assistant, live chat, a visual flow builder, and a shared team inbox in one platform. Visitors can chat in their preferred language, and the AI automatically responds in the language they use, with no additional configuration required.

Connect your website, install a plugin or add a single script, and let the AI do the rest. It automatically scans every page, builds a knowledge base from your content, and starts answering customer questions within minutes. Instead of generic AI responses, every answer is based on your products, documentation, FAQs, and service pages.

Help customers find the right product faster

Shoppers rarely want to browse dozens of pages before making a decision. They ask questions, compare options, and expect immediate answers. owni.chat becomes an AI shopping assistant that guides them through the buying process in real time.

Because the assistant works with your live product catalog rather than static data, customers always receive relevant information instead of outdated recommendations.

Built for modern e-commerce platforms

Whether your store runs on Shopify, WooCommerce, OpenCart, or a custom platform, owni.chat fits seamlessly into your workflow. It works with your live product catalog, helping shoppers find products, compare options, check availability, view current prices, and add items to the cart.

Connect your store with a plugin or API key, and product data stays synchronized automatically. Prices, stock levels, variations, categories, and images are always up to date, so the AI always responds with current store data.

For custom websites, owni.chat also offers a documented REST API and official packages for React and Next.js, making integration simple and flexible.

More than product recommendations

A conversation does not always end with choosing a product. Customers also ask about shipping, order status, returns, or available services. Instead of forcing visitors to search through multiple pages, owni.chat provides answers instantly.

Choose AI only, live chat, or hybrid mode. When a question requires human assistance, the conversation is handed over to your team without interrupting the customer experience.

Create smart customer journeys without coding

Not every conversation should follow the same path. With the built-in no-code Flow Builder, you can design guided experiences for different visitor types using a visual editor. Use the visual Flow Builder to create guided customer journeys, automate common requests, qualify visitors, and generate lead forms without writing code.

Create welcome messages, product finders, lead capture forms, support flows, qualification questionnaires, or human handoff. Flows can start automatically based on page URLs, widget opening, visitor actions, keywords, or other predefined triggers, making every interaction feel timely and relevant.

One platform for your entire team

While AI handles repetitive questions, your support team stays focused on conversations that truly require human expertise.

All chats are managed from a shared inbox where agents can collaborate, assign conversations, review complete chat histories, exchange files, and manage conversations across multiple websites. Built-in analytics help identify how visitors interact with the widget, how AI performs, and where customer journeys can be improved.

Launch in minutes — first month for $1

You don't need a complex implementation to add AI-powered customer support to your website. Connect your website and let owni.chat build an AI assistant from your existing content automatically.

Whether you run an online store, a SaaS platform, or a service business, owni.chat helps visitors find products faster, receive accurate answers, check order status, submit inquiries, and reach your team whenever needed, all within a single conversation.

Try any paid plan for just $1 for your first month — full access to that plan’s AI and features. Always Free remains available if you only need live chat and a light AI trial.