Docs / Shopping AI
In-chat storefront & honest inventory
owni.chat turns your connected catalog into a live shopping assistant: shoppers browse, filter, compare, and hand off to your own checkout — while answers about stock cite real quantities and restock dates when you provide them.
In-chat storefront
- Catalog panel with search, in-stock filter, price bands, and categories.
- Product cards with compare, related upsell (“Often viewed with”), and OOS → similar in stock.
- Checkout path: merchant
add_to_cart_js, or Shopify cart deep-link when variant id is synced. - Business+ plan feature:
catalog_panel.
Honest inventory AI
- Products store
stock_qty,restock_at, and optional location summary from Shopify, WooCommerce, or feed columns. - The assistant only promises an ETA when
restock_at/ feed date is set — otherwise it says the restock date is unknown and suggests in-stock alternatives. - Return / shipping answers prefer crawled policy snippets with URL citations, not guessed policies.
Setup checklist
- Connect a product catalog (feed, Shopify, Woo, or crawl markup).
- Paste an add-to-cart snippet (Shopify / Woo presets in Widget settings).
- Crawl return & shipping pages so policy snippets appear in Knowledge.
- Confirm inventory fields sync on your integration or feed mapping.